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Effective Date: 22nd May 2026

Company: NdovuCloud Technologies Limited

Platform: Ndovesha

Website/Application: Ndovesha

Regions Covered: Kenya, European Union (EU), United States (US), and Global Users

1. Introduction

Ndovesha is an AI-powered software platform operated by NdovuCloud Technologies Limited ("Ndovesha", "we", "our", or "us").

This Privacy Policy explains how Ndovesha collects, uses, stores, processes, protects, and shares information when users access or use Ndovesha.

By accessing or using Ndovesha, you acknowledge this Privacy Policy.

This Privacy Policy is intended to align with applicable privacy laws including:

2. Information We Collect

Ndovesha may collect the following categories of information.

Account Information

When creating an account:

User Content

Ndovesha processes information users upload, generate, connect, or submit including:

Integration Data

When users connect third-party services, Ndovesha may access authorized information necessary to provide functionality. Examples include:

Only information necessary to provide requested functionality is accessed.

Usage Information

Ndovesha automatically collects:

Payment Information

Payment transactions may be processed through authorized third-party payment providers. Ndovesha may receive:

Ndovesha does not store complete payment card information unless explicitly stated.

3. Google Drive Integration & Google User Data

Users may choose to connect Google Drive to Ndovesha.

When users authorize Google Drive access, Ndovesha may access Google Drive files and related metadata solely to provide requested platform functionality.

Google Drive data may be processed to:

Users maintain control over imported files.

Users may revoke Google Drive permissions at any time through Google account settings.

Ndovesha does not:

Google user data is accessed only to provide or improve user-requested platform functionality.

Google Workspace APIs are not used to develop, improve, or train generalized artificial intelligence or machine learning models except where explicitly permitted by users and applicable policies.

4. How We Use Information

Ndovesha uses information to:

5. AI Processing & Automated Systems

Ndovesha is built on artificial intelligence technologies.

User information and submitted content may be processed by:

AI-generated outputs may involve automated processing.

Users remain responsible for reviewing AI-generated outputs before publication or reliance.

Ndovesha implements safeguards intended to protect processed information.

6. Legal Basis for Processing (GDPR)

Where GDPR applies, Ndovesha processes information under legal bases including:

Users may withdraw consent where applicable.

Withdrawal does not affect prior lawful processing.

7. Information Sharing & Disclosure

Ndovesha does not sell personal information.

Information may be shared only where necessary with:

Service Providers

Including:

Legal Requirements

Information may be disclosed when necessary to:

Business Transfers

Information may transfer during:

Applicable privacy protections remain in place.

8. International Data Transfers

Ndovesha operates globally.

Information may be processed or stored outside a user's country.

Cross-border processing may occur where infrastructure providers, integrations, AI providers, or service systems operate internationally.

Where required by law, Ndovesha implements safeguards intended to protect transferred information.

9. Data Retention

Ndovesha retains information only as long as reasonably necessary for:

Retention periods vary depending on:

Users may request deletion where permitted by law.

10. Security Measures

Ndovesha implements reasonable technical, administrative, and organizational safeguards including:

No technology platform can guarantee absolute security.

Users remain responsible for protecting credentials and connected accounts.

11. Cookies & Tracking Technologies

Ndovesha may use:

These technologies help:

Users may control cookies through browser settings.

Disabling cookies may affect functionality.

12. User Rights

Depending on jurisdiction, users may have rights including:

Requests may be submitted to: [email protected]

Identity verification may be required.

13. Children's Privacy

Ndovesha is not intended for individuals under eighteen (18) years old.

Ndovesha does not knowingly collect information from children.

If information is identified as improperly collected, reasonable steps will be taken to remove it.

14. Third-Party Services

Ndovesha integrates with third-party services.

Third-party services maintain separate privacy policies.

Users should review applicable third-party policies.

Ndovesha is not responsible for external privacy practices.

15. Changes to This Privacy Policy

Ndovesha may update this Privacy Policy periodically.

Updated versions become effective upon publication unless otherwise stated.

Continued platform use following updates constitutes acknowledgment of revised terms.

16. Contact Information

Ndovesha
Operated by NdovuCloud Technologies Limited
Nairobi, Kenya

[email protected]

By using Ndovesha, users acknowledge that they have read and understood this Privacy Policy.

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